Aptitude Airways CEO bullish on way forward for low cost airways. Others aren’t so certain

With Swoop folded into WestJet and Lynx folded altogether, Edmonton-based Aptitude Airways has emerged as the one ultra-low price service left standing in Canada. 

Is CEO Stephen Jones nervous?

“In no way, we’ll have an incredible summer season,” stated Jones, talking to CBC Information on the sidelines of the CAPA Airline Chief Summit in Calgary this week. 

Stephen Jones is the CEO at Aptitude Airways. (Paula Duhatschek/CBC)

Others aren’t so certain about the way forward for low cost airways. 

Whereas in Europe the ultra-low price service mannequin has allowed vacationers to scoop up flights for about the price of a pizza, the business has struggled in Canada thanks partly to excessive, third-party charges and the nation’s low inhabitants base.

John Gradek, a lecturer in aviation administration at McGill College, believes the months forward shall be a key check for Aptitude. The privately owned firm should maintain costs low sufficient to entice prospects, however excessive sufficient to make cash — all whereas avoiding getting flicked off the sport board by bigger gamers, he stated. 

“The sport goes to be performed someday beginning on the finish of this month, starting of June, to see the intestinal fortitude that Air Canada, WestJet and Aptitude need to fill their airplanes up and the way low do the costs go to fill these airplanes,” stated Gradek. 

Why ultra-low price carriers battle

Inhabitants is one main barrier to the success of ultra-low price carriers on this nation. 

In comparison with Europe and even the U.S., Canada merely would not have sufficient folks to fill planes and help an ultra-low price service, based on John Weatherill, chief business officer with WestJet. 

“What we acknowledged with Swoop was that even with very low price … the market simply wasn’t large enough to have the ability to stimulate the kind of site visitors they must be profitable,” stated Weatherill, talking on a convention panel Thursday.

John Weatherill is the chief commercial officer with WestJet.
John Weatherill is the chief business officer with WestJet. (Paula Duhatschek/CBC)

Taxes and costs are one other downside. Canadian airports, that are not-for-profit services, depend on airport enchancment charges to generate income and a few cost $40 or extra. 

At Westjet, for instance, Weatherill stated the enterprise bought about 2.5 million tickets in 2023 with a base fare of beneath $100 — however needed to take up about $70 per ticket in charges and taxes.

“That makes it harder for airways to place an inexpensive fare out into the market,” he stated in an interview with CBC Information. 

With Lynx out of the combo, McGill’s Gradek stated Aptitude has had some wiggle room to lift costs, however should watch out to not overplay its hand such that they are not engaging to budget-conscious prospects. 

In the meantime, he stated, the corporate should fend off bigger gamers, who he stated have the facility to drop ticket costs quickly to compete instantly with the ultra-low price service. 

“What do you assume occurred for the final 10 guys who tried this?” he stated. 

“All types of carriers performed this recreation of value differentiation and as quickly as the large guys say ‘That is it, we’re carried out, goodbye, increase’ — six weeks they usually’re historical past.”


Aptitude has confronted monetary turbulence already. Earlier this yr, The Canadian Press reported Aptitude was dealing with a seizure order from the federal authorities associated to $67.2 million in unpaid taxes.

On the time, Jones instructed CBC Information the airline was on monitor with a “mutually agreed-upon” cost plan with CRA.

The case for Aptitude

Working in Aptitude’s favour, stated analyst Lori Ranson, is the model recognition that comes with being the one ultra-low price service available in the market. 

“There’s a number of historical past of low-cost and ultra-low price carriers not likely doing effectively in Canada, however I believe Aptitude is making an attempt to vary the narrative,” stated Ranson, senior analyst for the Americas with CAPA Centre for Aviation. “We simply need to see how it will play out.”

Lori Ranson is a senior analyst with CAPA Centre for Aviation.
Lori Ranson is a senior analyst with CAPA Centre for Aviation. (Paula Duhatschek/CBC)

A part of their technique, stated CEO Jones, is to “swing” routes seasonally between home and worldwide. Within the winter, the airline focuses extra on solar locations and provides extra Canadian routes in the summertime. 

“It is going to be 65 per cent home by way of the summer season whereas by way of final winter we had been 70 per cent heading south,” stated Jones, talking on a convention panel, and including that the airline plans to select up extra home routes left unfilled by Lynx’s departure. 

He additionally stated the airline has benefited from a partnership with the Area of Waterloo airport in Ontario, which gave the airline short-term, unique rights to sure routes. 

Regardless of the price challenges that include working in Canada, Jones stated the low-cost mannequin has labored in equally sparse Australia, and he believes there is no purpose it should not work right here. 

Onstage on the CAPA convention, Jones described the airline’s greatest competitors as “the sofa” —  that means that he is not making an attempt to coax vacationers away from different airways, however reasonably appeal to those that aren’t flying in any respect proper now as a result of it is too costly.

Requested about the way forward for the low-cost service mannequin in Canada, Jones stated there’s loads of curiosity and that his planes are “90 per cent full.”

“We see the chance in getting extra folks off the sofa … as a result of affordability for journey in Canada has been an actual downside,” he instructed CBC Information.

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