A passenger allegedly needed to sit beneath unidentified drippage from an overhead bag for a whole flight after crew refused to maneuver her or the leaky baggage.
Sophie Shaw, 24, from California, was flying on US finances airline Southwest Airways from San Jose to Santa Ana, when the sudden occurred.
She shared a clip of the unlucky state of affairs to TikTok, amassing greater than 3.5 million views.
“It was the worst expertise on a airplane I’ve ever had,” she stated. “It was like Chinese language Water torture.”
The cabin cascade occurred final month whereas the passenger was en path to see mates in Los Angeles, the New York Put up studies.
The San Francisco native, founding father of AI enterprise Azuryne, claims she fell asleep shortly after takeoff however wakened after noticing that her “leg and seat have been utterly soaked”.
Sophie initially thought the woman subsequent to her had spilt water till she appeared up and noticed “a giant drip coming from the ceiling”.
Accompanying footage exhibits the unidentified droplets plopping down from a niche within the overhead, splattering the passenger’s seat as if she was sitting beneath a leaky roof throughout a monsoon.
That’s when she recalled seeing crew try and staunch the leakage earlier than takeoff.
“They put some paper towels within the locker, so I assume they’d tried to repair one thing however they couldn’t,” Sophie stated.
Resulting from her petite stature, the 5-foot-2 tech-spert claims she couldn’t transfer the bag, so she enlisted a flight attendant’s assist.
Sadly, the flight attendant “wasn’t sympathetic in any way” to her undesired bathe.
“I pressed the button and instructed the flight attendant however I believed she checked out me as if I used to be a nuisance,” Sophie recounted.
“I believe it ought to have been her job to make an even bigger deal out of it however she simply stated the flight was too full and he or she couldn’t transfer the baggage.”
Because of this, the sopping-wet traveller was pressured to take a seat beneath the waterfall for your complete one-and-a-half-hour flight.
“I attempted to shove myself to 1 half of the seat to keep away from the dripping however my pants have been utterly soaked and I used to be mainly sitting in a puddle,” she lamented.
To make issues worse, periodic turbulence made the water land in several spots like droplet roulette, so even her sneakers obtained soggy.
Final month, air journey specialists ranked the overhead bin as one of many dirtiest spots on the airplane as a result of it’s “not often cleaned” and “touched by lots of people”.
“It was actually disgusting to take a seat by and I used to be feeling fairly grossed out your complete time so I actually simply closed my eyes and listened to music to attempt to block it out,” Sophie stated.
“I believe they need to have supplied to wash it up themselves on the naked minimal and rearranged the baggage to attempt to cease the drip.”
Upon touching down, Sophie instantly filed a criticism to the assistance desk, who suggested her to ship in a web-based declare.
Southwest responded inside eight hours, providing the traveller $US150 (($A224) as compensation, which she deemed stingy provided that her flight was $US160 ($A240).
Sophie contacted the finances airline once more however they didn’t reply.
The TikTok commentariat was way more sympathetic to Sophie’s “air drop” nightmare, though many thought she may’ve been extra assertive about dealing with it.
“I’d’ve stated so loudly ‘WHOSE BAG IS THIS !!!!’” one particular person wrote, whereas one other added, “The scene I’d make! Completely not. Y’all are both tossing that bag or I’m!”
A 3rd chimed in, “Helllllllll nooooooooooooo. I’m non confrontational however I’d be confronting.”
This text initially appeared on New York Put up and was reproduced with permission
